{"id":2749,"date":"2026-05-28T11:21:16","date_gmt":"2026-05-28T09:21:16","guid":{"rendered":"https:\/\/getnuvia.co\/refund-policy\/"},"modified":"2026-06-11T13:49:59","modified_gmt":"2026-06-11T11:49:59","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/getnuvia.co\/sk\/refund-policy\/","title":{"rendered":"Pr\u00e1vo na odst\u00fapenie od zmluvy a vr\u00e1tenie pe\u0148az\u00ed"},"content":{"rendered":"<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\"><link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin><link href=\"https:\/\/fonts.googleapis.com\/css2?family=Plus+Jakarta+Sans:wght@400;500;600;700;800&#038;display=swap\" rel=\"stylesheet\">\n<style>\n*{box-sizing:border-box}\n:root{--ink:#15231e;--soft:#566;--mut:#33433d;--line:#e7eeea;--brand:#1b5e44;--brand-deep:#0e3a2a;--bg:#fff}\n.nuvia-legal{font-family:\"Plus Jakarta Sans\",-apple-system,BlinkMacSystemFont,\"Segoe UI\",sans-serif;color:var(--ink);background:var(--bg);line-height:1.7;font-size:17px;-webkit-font-smoothing:antialiased}\n.nuvia-legal a{color:var(--brand);text-decoration:none}.nuvia-legal a:hover{text-decoration:underline}\n.nuvia-legal .topbar{position:sticky;top:0;z-index:10;background:rgba(255,255,255,.9);backdrop-filter:blur(8px);border-bottom:1px solid var(--line)}\n.nuvia-legal .topbar .wrap{max-width:820px;margin:0 auto;padding:14px 22px;display:flex;align-items:center;justify-content:space-between}\n.nuvia-legal .brand{font-weight:800;letter-spacing:-.02em;color:var(--brand-deep);font-size:1.15rem}\n.nuvia-legal .brand span{color:var(--brand)}\n.nuvia-legal .back{font-size:.92rem;color:var(--soft);font-weight:600}\n.nuvia-legal main{max-width:760px;margin:0 auto;padding:46px 22px 10px}\n.nuvia-legal .eyebrow{text-transform:uppercase;letter-spacing:.16em;font-size:.72rem;font-weight:700;color:var(--brand)}\n.nuvia-legal h1.page-title{font-size:clamp(1.9rem,5vw,2.7rem);letter-spacing:-.025em;line-height:1.08;margin:10px 0 18px;font-weight:800;color:var(--ink)}\n.nuvia-legal .content>p:first-of-type{color:var(--soft);font-size:.9rem}\n.nuvia-legal .content h2{font-size:1.18rem;letter-spacing:-.01em;margin:36px 0 10px;font-weight:800;color:var(--ink)}\n.nuvia-legal .content h3{font-size:1rem;margin:22px 0 6px;font-weight:700;color:var(--ink)}\n.nuvia-legal .content p,.nuvia-legal .content li{color:var(--mut)}\n.nuvia-legal .content ul,.nuvia-legal .content ol{padding-left:1.15rem;margin:10px 0}\n.nuvia-legal .content li{margin:5px 0}\n.nuvia-legal .content table{width:100%;border-collapse:collapse;margin:16px 0;font-size:.94rem}\n.nuvia-legal .content th,.nuvia-legal .content td{border:1px solid var(--line);padding:9px 11px;text-align:left;vertical-align:top}\n.nuvia-legal .content th{background:#f4f8f6;font-weight:700;color:var(--ink)}\n.nuvia-legal .content blockquote{margin:18px 0;padding:12px 16px;background:#f5f9f7;border-left:3px solid var(--brand);border-radius:0 10px 10px 0;color:var(--soft);font-size:.93rem}\n.nuvia-legal .content blockquote p{color:var(--soft);margin:6px 0}\n.nuvia-legal .content hr{border:none;border-top:1px solid var(--line);margin:30px 0}\n.nuvia-legal .content strong{color:var(--ink)}\n.nuvia-legal .legal-footer{max-width:760px;margin:46px auto 0;padding:24px 22px 56px;border-top:1px solid var(--line);font-size:.86rem;color:var(--soft)}\n.nuvia-legal .legal-footer .links{display:flex;flex-wrap:wrap;gap:10px 18px;margin-bottom:14px}\n.nuvia-legal .legal-footer a{color:var(--soft)}\n<\/style>\n<div class=\"nuvia-legal\">\n<header class=\"topbar\">\n<div class=\"wrap\"><a class=\"brand\" href=\"\/sk\/\">NU<span>VIA<\/span><\/a><a class=\"back\" href=\"\/sk\/\">&larr; Sp\u00e4\u0165 na web<\/a><\/div>\n<\/header>\n<p><main><span class=\"eyebrow\">Pr\u00e1vne inform\u00e1cie<\/span><\/p>\n<h1 class=\"page-title\">Pr\u00e1vo na odst\u00fapenie od zmluvy a vr\u00e1tenie pe\u0148az\u00ed<\/h1>\n<div class=\"content\">\n<p><strong>D\u00e1tum \u00fa\u010dinnosti:<\/strong> 2026-05-28<\/p>\n<p>Tieto z\u00e1sady sa vz\u0165ahuj\u00fa na spotrebite\u013esk\u00e9 n\u00e1kupy od spolo\u010dnosti <strong>Hydrascale Technologies LLC<\/strong> (&#8222;Nuvia&#8220;, &#8222;my&#8220;) na <strong>getnuvia.co<\/strong> a opisuj\u00fa va\u0161e z\u00e1konn\u00e9 <strong>pr\u00e1vo na odst\u00fapenie od zmluvy<\/strong> pod\u013ea smernice E\u00da o pr\u00e1vach spotrebite\u013eov (2011\/83\/E\u00da) a navy\u0161e na\u0161u dobrovo\u013en\u00fa z\u00e1ruku spokojnosti.<\/p>\n<h2>1. Va\u0161e pr\u00e1vo na odst\u00fapenie (14 dn\u00ed)<\/h2>\n<p>Ako spotrebite\u013e v E\u00da\/EHP m\u00e1te pr\u00e1vo odst\u00fapi\u0165 od n\u00e1kupu <strong>do 14 dn\u00ed bez udania d\u00f4vodu<\/strong>.<\/p>\n<ul>\n<li>Lehota na odst\u00fapenie uplynie <strong>14 dn\u00ed odo d\u0148a<\/strong>, ke\u010f vy (alebo vami ur\u010den\u00e1 tretia osoba odli\u0161n\u00e1 od dopravcu) prevezmete tovar do fyzickej dr\u017eby. Pri viacer\u00fdch kusoch tovaru z jednej objedn\u00e1vky dodan\u00fdch oddelene plynie lehota od prevzatia <strong>posledn\u00e9ho<\/strong> kusu.<\/li>\n<li>Na uplatnenie pr\u00e1va n\u00e1m za\u0161lite <strong>jednozna\u010dn\u00e9 vyhl\u00e1senie<\/strong> o svojom rozhodnut\u00ed odst\u00fapi\u0165 (napr. list alebo e-mail) pred uplynut\u00edm lehoty. M\u00f4\u017eete pou\u017ei\u0165 vzorov\u00fd formul\u00e1r ni\u017e\u0161ie, nie je to v\u0161ak povinn\u00e9.<\/li>\n<li>Na dodr\u017eanie lehoty posta\u010d\u00ed, ak ozn\u00e1menie o uplatnen\u00ed pr\u00e1va odo\u0161lete <strong>pred<\/strong> uplynut\u00edm 14-d\u0148ovej lehoty.<\/li>\n<\/ul>\n<p>Kontakt na odst\u00fapenie: <strong>support@getnuvia.co<\/strong>, alebo po\u0161tou na adresu Hydrascale Technologies LLC, 254 Chapman Rd, Newark, DE 19702, Spojen\u00e9 \u0161t\u00e1ty americk\u00e9.<\/p>\n<h2>2. D\u00f4sledky odst\u00fapenia<\/h2>\n<p>Ak odst\u00fapite, vr\u00e1time v\u00e1m v\u0161etky platby, ktor\u00e9 sme od v\u00e1s dostali, <strong>vr\u00e1tane n\u00e1kladov na \u0161tandardn\u00e9 dodanie<\/strong> (s v\u00fdnimkou dodato\u010dn\u00fdch n\u00e1kladov vzniknut\u00fdch va\u0161ou vo\u013ebou in\u00e9ho ne\u017e najlacnej\u0161ieho pon\u00fakan\u00e9ho \u0161tandardn\u00e9ho sp\u00f4sobu dodania).<\/p>\n<ul>\n<li>Vr\u00e1tenie vykon\u00e1me <strong>bez zbyto\u010dn\u00e9ho odkladu, najnesk\u00f4r do 14 dn\u00ed<\/strong> odo d\u0148a, ke\u010f sme boli informovan\u00ed o va\u0161om rozhodnut\u00ed odst\u00fapi\u0165.<\/li>\n<li>Vr\u00e1tenie pe\u0148az\u00ed m\u00f4\u017eeme <strong>zadr\u017ea\u0165 dovtedy, k\u00fdm tovar nedostaneme sp\u00e4\u0165<\/strong>, alebo k\u00fdm nepredlo\u017e\u00edte doklad o jeho odoslan\u00ed, pod\u013ea toho, \u010do nastane sk\u00f4r.<\/li>\n<li>Peniaze vr\u00e1time rovnak\u00fdm platobn\u00fdm prostriedkom, ktor\u00fd ste pou\u017eili, pokia\u013e sa nedohodneme inak; vr\u00e1tenie v\u00e1s ni\u010d nestoj\u00ed.<\/li>\n<\/ul>\n<h2>3. Vr\u00e1tenie tovaru<\/h2>\n<ul>\n<li>Tovar mus\u00edte zasla\u0165 sp\u00e4\u0165 bez zbyto\u010dn\u00e9ho odkladu, <strong>najnesk\u00f4r do 14 dn\u00ed<\/strong> odo d\u0148a, ke\u010f n\u00e1m ozn\u00e1mite odst\u00fapenie.<\/li>\n<li><strong>Priame n\u00e1klady na vr\u00e1tenie tovaru zn\u00e1\u0161ate vy<\/strong>, pokia\u013e neuvedieme inak.<\/li>\n<li>Zodpoved\u00e1te iba za zn\u00ed\u017eenie hodnoty tovaru v d\u00f4sledku zaobch\u00e1dzania s n\u00edm in\u00fdm sp\u00f4sobom, ne\u017e je potrebn\u00e9 na obozn\u00e1menie sa s jeho povahou, vlastnos\u0165ami a funk\u010dnos\u0165ou.<\/li>\n<\/ul>\n<blockquote>\n<p><strong>V\u00fdnimka z hygienick\u00fdch d\u00f4vodov \/ zape\u010daten\u00fd tovar:<\/strong> Pod\u013ea \u010dl. 16 p\u00edsm. e) smernice sa pr\u00e1vo<br \/>\nna odst\u00fapenie <strong>nevz\u0165ahuje<\/strong> na zape\u010daten\u00fd tovar, ktor\u00fd nie je vhodn\u00e9 vr\u00e1ti\u0165 z d\u00f4vodu<br \/>\nochrany zdravia alebo hygieny, <strong>ak bol po dodan\u00ed rozpe\u010daten\u00fd<\/strong>. Neotvoren\u00e9, st\u00e1le<br \/>\nzape\u010daten\u00e9 v\u00fd\u017eivov\u00e9 doplnky mo\u017eno vr\u00e1ti\u0165; otvoren\u00e9\/rozpe\u010daten\u00e9 spotrebn\u00e9 produkty m\u00f4\u017eu by\u0165 vyl\u00fa\u010den\u00e9.<br \/>\nUplat\u0148ujte to konzistentne a jasne to uve\u010fte pri dokon\u010den\u00ed objedn\u00e1vky.<\/p>\n<\/blockquote>\n<h2>4. Vzorov\u00fd formul\u00e1r na odst\u00fapenie<\/h2>\n<blockquote>\n<p>(Tento formul\u00e1r vypl\u0148te a za\u0161lite sp\u00e4\u0165 len v pr\u00edpade, \u017ee chcete odst\u00fapi\u0165 od zmluvy.)<\/p>\n<\/blockquote>\n<p>Komu: Hydrascale Technologies LLC, 254 Chapman Rd, Newark, DE 19702, Spojen\u00e9 \u0161t\u00e1ty americk\u00e9, support@getnuvia.co<\/p>\n<p>T\u00fdmto oznamujem\/oznamujeme, \u017ee odstupujem\/odstupujeme od zmluvy o k\u00fape tohto tovaru:<\/p>\n<ul>\n<li>D\u00e1tum objednania \/ prevzatia: __________<\/li>\n<li>\u010c\u00edslo objedn\u00e1vky: __________<\/li>\n<li>Meno spotrebite\u013ea\/spotrebite\u013eov: __________<\/li>\n<li>Adresa spotrebite\u013ea\/spotrebite\u013eov: __________<\/li>\n<li>Podpis (len v pr\u00edpade papierovej podoby): __________<\/li>\n<li>D\u00e1tum: __________<\/li>\n<\/ul>\n<h2>5. Dobrovo\u013en\u00e1 30-d\u0148ov\u00e1 z\u00e1ruka spokojnosti (nad r\u00e1mec va\u0161ich z\u00e1konn\u00fdch pr\u00e1v)<\/h2>\n<p>Nad r\u00e1mec z\u00e1konn\u00e9ho 14-d\u0148ov\u00e9ho pr\u00e1va na odst\u00fapenie dobrovo\u013ene pon\u00fakame <strong>30-d\u0148ov\u00fa z\u00e1ruku spokojnosti<\/strong>: ak nie ste s produktom Nuvia spokojn\u00ed, nap\u00ed\u0161te na <strong>support@getnuvia.co<\/strong> do 30 dn\u00ed od dodania a spolo\u010dne n\u00e1jdeme rie\u0161enie v podobe vr\u00e1tenia pe\u0148az\u00ed alebo v\u00fdmeny. <strong>T\u00e1to obchodn\u00e1 z\u00e1ruka je nad r\u00e1mec va\u0161ich z\u00e1konn\u00fdch pr\u00e1v spotrebite\u013ea a nijako ich neobmedzuje.<\/strong><\/p>\n<h2>6. Po\u0161koden\u00fd, vadn\u00fd alebo nespr\u00e1vny tovar<\/h2>\n<p>Ak tovar doraz\u00ed po\u0161koden\u00fd, vadn\u00fd alebo nezodpoved\u00e1 popisu, m\u00e1te n\u00e1rok na n\u00e1pravu pod\u013ea pravidiel E\u00da o z\u00e1ruk\u00e1ch pre spotrebite\u013eov (smernica (E\u00da) 2019\/771) bez n\u00e1kladov na va\u0161ej strane. Nap\u00ed\u0161te na <strong>support@getnuvia.co<\/strong> s \u010d\u00edslom objedn\u00e1vky a fotografiami a zabezpe\u010d\u00edme v\u00fdmenu alebo vr\u00e1tenie pe\u0148az\u00ed.<\/p>\n<h2>7. Rie\u0161enie sporov<\/h2>\n<p>Ak s\u0165a\u017enos\u0165 nevyrie\u0161ime, spotrebitelia z E\u00da m\u00f4\u017eu vyu\u017ei\u0165 platformu Eur\u00f3pskej komisie na rie\u0161enie sporov online: https:\/\/ec.europa.eu\/consumers\/odr.<\/p>\n<h2>Kontakt<\/h2>\n<p><strong>Hydrascale Technologies LLC<\/strong><br \/>\n254 Chapman Rd, Newark, DE 19702, Spojen\u00e9 \u0161t\u00e1ty americk\u00e9<br \/>\nZ\u00e1kazn\u00edcka podpora: Alisa Romano, support@getnuvia.co<\/p>\n<\/div>\n<p><\/main><\/p>\n<footer class=\"legal-footer\">\n<div class=\"links\"><a href=\"https:\/\/getnuvia.co\/sk\/privacy-policy\/\">Z\u00e1sady ochrany osobn\u00fdch \u00fadajov<\/a> \u00b7 <a href=\"https:\/\/getnuvia.co\/sk\/cookie-policy\/\">Z\u00e1sady cookies<\/a> \u00b7 <a href=\"https:\/\/getnuvia.co\/sk\/terms-and-conditions\/\">Obchodn\u00e9 podmienky<\/a> \u00b7 <a href=\"https:\/\/getnuvia.co\/sk\/refund-policy\/\">Pr\u00e1vo na odst\u00fapenie a vr\u00e1tenie pe\u0148az\u00ed<\/a> \u00b7 <a href=\"https:\/\/getnuvia.co\/sk\/shipping-policy\/\">Z\u00e1sady dopravy<\/a> \u00b7 <a href=\"https:\/\/getnuvia.co\/sk\/supplement-disclaimer\/\">Upozornenie k v\u00fd\u017eivov\u00fdm doplnkom a zdravotn\u00fdm tvrdeniam<\/a> \u00b7 <a href=\"https:\/\/getnuvia.co\/sk\/medical-disclaimer\/\">Lek\u00e1rske upozornenie<\/a><\/div>\n<div>&copy; 2026 Hydrascale Technologies LLC. Nuvia je zna\u010dka spolo\u010dnosti Hydrascale Technologies LLC.<\/div>\n<\/footer>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>NUVIA&larr; Sp\u00e4\u0165 na web Pr\u00e1vne inform\u00e1cie Pr\u00e1vo na odst\u00fapenie od zmluvy a vr\u00e1tenie pe\u0148az\u00ed D\u00e1tum \u00fa\u010dinnosti: 2026-05-28 Tieto z\u00e1sady sa vz\u0165ahuj\u00fa na spotrebite\u013esk\u00e9 n\u00e1kupy od spolo\u010dnosti Hydrascale Technologies LLC (&#8222;Nuvia&#8220;, &#8222;my&#8220;) na getnuvia.co a opisuj\u00fa va\u0161e z\u00e1konn\u00e9 pr\u00e1vo na odst\u00fapenie od zmluvy pod\u013ea smernice E\u00da o pr\u00e1vach spotrebite\u013eov (2011\/83\/E\u00da) a navy\u0161e na\u0161u dobrovo\u013en\u00fa z\u00e1ruku spokojnosti. [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-2749","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/getnuvia.co\/sk\/wp-json\/wp\/v2\/pages\/2749","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/getnuvia.co\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/getnuvia.co\/sk\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/getnuvia.co\/sk\/wp-json\/wp\/v2\/comments?post=2749"}],"version-history":[{"count":1,"href":"https:\/\/getnuvia.co\/sk\/wp-json\/wp\/v2\/pages\/2749\/revisions"}],"predecessor-version":[{"id":2839,"href":"https:\/\/getnuvia.co\/sk\/wp-json\/wp\/v2\/pages\/2749\/revisions\/2839"}],"wp:attachment":[{"href":"https:\/\/getnuvia.co\/sk\/wp-json\/wp\/v2\/media?parent=2749"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}