{"id":2686,"date":"2026-05-28T11:21:19","date_gmt":"2026-05-28T09:21:19","guid":{"rendered":"https:\/\/getnuvia.co\/shipping-policy\/"},"modified":"2026-06-11T13:49:39","modified_gmt":"2026-06-11T11:49:39","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/getnuvia.co\/cs\/shipping-policy\/","title":{"rendered":"Z\u00e1sady dopravy"},"content":{"rendered":"<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\"><link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin><link href=\"https:\/\/fonts.googleapis.com\/css2?family=Plus+Jakarta+Sans:wght@400;500;600;700;800&#038;display=swap\" rel=\"stylesheet\">\n<style>\n*{box-sizing:border-box}\n:root{--ink:#15231e;--soft:#566;--mut:#33433d;--line:#e7eeea;--brand:#1b5e44;--brand-deep:#0e3a2a;--bg:#fff}\n.nuvia-legal{font-family:\"Plus Jakarta Sans\",-apple-system,BlinkMacSystemFont,\"Segoe UI\",sans-serif;color:var(--ink);background:var(--bg);line-height:1.7;font-size:17px;-webkit-font-smoothing:antialiased}\n.nuvia-legal a{color:var(--brand);text-decoration:none}.nuvia-legal a:hover{text-decoration:underline}\n.nuvia-legal .topbar{position:sticky;top:0;z-index:10;background:rgba(255,255,255,.9);backdrop-filter:blur(8px);border-bottom:1px solid var(--line)}\n.nuvia-legal .topbar .wrap{max-width:820px;margin:0 auto;padding:14px 22px;display:flex;align-items:center;justify-content:space-between}\n.nuvia-legal .brand{font-weight:800;letter-spacing:-.02em;color:var(--brand-deep);font-size:1.15rem}\n.nuvia-legal .brand span{color:var(--brand)}\n.nuvia-legal .back{font-size:.92rem;color:var(--soft);font-weight:600}\n.nuvia-legal main{max-width:760px;margin:0 auto;padding:46px 22px 10px}\n.nuvia-legal .eyebrow{text-transform:uppercase;letter-spacing:.16em;font-size:.72rem;font-weight:700;color:var(--brand)}\n.nuvia-legal h1.page-title{font-size:clamp(1.9rem,5vw,2.7rem);letter-spacing:-.025em;line-height:1.08;margin:10px 0 18px;font-weight:800;color:var(--ink)}\n.nuvia-legal .content>p:first-of-type{color:var(--soft);font-size:.9rem}\n.nuvia-legal .content h2{font-size:1.18rem;letter-spacing:-.01em;margin:36px 0 10px;font-weight:800;color:var(--ink)}\n.nuvia-legal .content h3{font-size:1rem;margin:22px 0 6px;font-weight:700;color:var(--ink)}\n.nuvia-legal .content p,.nuvia-legal .content li{color:var(--mut)}\n.nuvia-legal .content ul,.nuvia-legal .content ol{padding-left:1.15rem;margin:10px 0}\n.nuvia-legal .content li{margin:5px 0}\n.nuvia-legal .content table{width:100%;border-collapse:collapse;margin:16px 0;font-size:.94rem}\n.nuvia-legal .content th,.nuvia-legal .content td{border:1px solid var(--line);padding:9px 11px;text-align:left;vertical-align:top}\n.nuvia-legal .content th{background:#f4f8f6;font-weight:700;color:var(--ink)}\n.nuvia-legal .content blockquote{margin:18px 0;padding:12px 16px;background:#f5f9f7;border-left:3px solid var(--brand);border-radius:0 10px 10px 0;color:var(--soft);font-size:.93rem}\n.nuvia-legal .content blockquote p{color:var(--soft);margin:6px 0}\n.nuvia-legal .content hr{border:none;border-top:1px solid var(--line);margin:30px 0}\n.nuvia-legal .content strong{color:var(--ink)}\n.nuvia-legal .legal-footer{max-width:760px;margin:46px auto 0;padding:24px 22px 56px;border-top:1px solid var(--line);font-size:.86rem;color:var(--soft)}\n.nuvia-legal .legal-footer .links{display:flex;flex-wrap:wrap;gap:10px 18px;margin-bottom:14px}\n.nuvia-legal .legal-footer a{color:var(--soft)}\n<\/style>\n<div class=\"nuvia-legal\">\n<header class=\"topbar\">\n<div class=\"wrap\"><a class=\"brand\" href=\"\/cs\/\">NU<span>VIA<\/span><\/a><a class=\"back\" href=\"\/cs\/\">&larr; Zp\u011bt na web<\/a><\/div>\n<\/header>\n<p><main><span class=\"eyebrow\">Pr\u00e1vn\u00ed informace<\/span><\/p>\n<h1 class=\"page-title\">Z\u00e1sady dopravy<\/h1>\n<div class=\"content\">\n<p><strong>Datum \u00fa\u010dinnosti:<\/strong> 2026-05-28<\/p>\n<p>Tyto Z\u00e1sady dopravy se vztahuj\u00ed na objedn\u00e1vky u spole\u010dnosti <strong>Hydrascale Technologies LLC<\/strong> (&#8222;Nuvia&#8220;, &#8222;my&#8220;) na <strong>getnuvia.co<\/strong>. Doru\u010dujeme spot\u0159ebitel\u016fm v <strong>EU\/EHP<\/strong>.<\/p>\n<h2>Doba zpracov\u00e1n\u00ed<\/h2>\n<p>Objedn\u00e1vky obvykle zpracujeme do <strong>1\u20132 pracovn\u00edch dn\u016f<\/strong> (pond\u011bl\u00ed\u2013p\u00e1tek, mimo sv\u00e1tky). Objedn\u00e1vky zadan\u00e9 po denn\u00ed uz\u00e1v\u011brce nebo o v\u00edkendech a sv\u00e1tc\u00edch zpracujeme n\u00e1sleduj\u00edc\u00ed pracovn\u00ed den.<\/p>\n<h2>Doba doru\u010den\u00ed<\/h2>\n<p>Po zpracov\u00e1n\u00ed je odhadovan\u00e9 doru\u010den\u00ed obvykle <strong>3\u20138 pracovn\u00edch dn\u016f<\/strong> v r\u00e1mci EU\/EHP, v z\u00e1vislosti na c\u00edlov\u00e9 zemi a dopravci. Odhadovan\u00e9 lh\u016fty nejsou zaru\u010den\u00e9 a mohou b\u00fdt ovlivn\u011bny zpo\u017ed\u011bn\u00edm dopravce, celn\u00edm odbaven\u00edm, po\u010das\u00edm nebo ud\u00e1lostmi mimo na\u0161i kontrolu.<\/p>\n<h2>N\u00e1klady na dopravu<\/h2>\n<p>Doprava v r\u00e1mci EU\/EHP stoj\u00ed <strong>1,99 \u20ac\u20133,99 \u20ac<\/strong> podle c\u00edlov\u00e9 zem\u011b. P\u0159esn\u00e1 cena dopravy pro va\u0161i objedn\u00e1vku se vypo\u010d\u00edt\u00e1 a zobraz\u00ed p\u0159i dokon\u010den\u00ed objedn\u00e1vky p\u0159ed platbou a je zahrnuta v celkov\u00e9 \u010d\u00e1stce. \u010cas od \u010dasu m\u016f\u017eeme nab\u00edzet akce s dopravou zdarma.<\/p>\n<h2>Clo, dovozn\u00ed DPH a poplatky<\/h2>\n<blockquote>\n<p><strong>Ov\u011b\u0159te si sv\u00e9 nastaven\u00ed: tento odd\u00edl z\u00e1vis\u00ed na tom, odkud odes\u00edl\u00e1te.<\/strong><\/p>\n<\/blockquote>\n<p>Pokud je va\u0161e objedn\u00e1vka odesl\u00e1na do EU ze zem\u00ed mimo EU (nap\u0159. ze Spojen\u00fdch st\u00e1t\u016f), m\u016f\u017ee podl\u00e9hat <strong>dovozn\u00ed DPH nebo clu<\/strong>.<\/p>\n<ul>\n<li>Pokud vyb\u00edr\u00e1me DPH p\u0159i dokon\u010den\u00ed objedn\u00e1vky v r\u00e1mci re\u017eimu <strong>dovozn\u00edho jednoho spr\u00e1vn\u00edho m\u00edsta (IOSS)<\/strong> (u z\u00e1silek do 150 \u20ac), nem\u011bla by b\u00fdt p\u0159i doru\u010den\u00ed splatn\u00e1 \u017e\u00e1dn\u00e1 dal\u0161\u00ed DPH. [Registraci nebo \u010d\u00edslo IOSS ov\u011b\u0159te u sv\u00e9ho logistick\u00e9ho partnera.]<\/li>\n<li>V opa\u010dn\u00e9m p\u0159\u00edpad\u011b mohou b\u00fdt p\u0159i doru\u010den\u00ed \u00fa\u010dtov\u00e1ny dovozn\u00ed DPH, cla a manipula\u010dn\u00ed poplatky dopravce, kter\u00e9 hrad\u00ed p\u0159\u00edjemce. Ve\u0161ker\u00e9 takov\u00e9 poplatky budou jasn\u011b uvedeny p\u0159ed dokon\u010den\u00edm objedn\u00e1vky v rozsahu vy\u017eadovan\u00e9m z\u00e1konem.<\/li>\n<\/ul>\n<p>Pokud expedujete z \u00fazem\u00ed EU, uve\u010fte zde zemi odesl\u00e1n\u00ed a odstavec o dovozn\u00ed DPH odstra\u0148te.<\/p>\n<h2>Sledov\u00e1n\u00ed objedn\u00e1vky<\/h2>\n<p>Jakmile bude va\u0161e objedn\u00e1vka odesl\u00e1na, za\u0161leme v\u00e1m e-mailem potvrzen\u00ed s informacemi o sledov\u00e1n\u00ed, jsou-li k dispozici. Aktualizace sledov\u00e1n\u00ed m\u016f\u017ee trvat a\u017e 48 hodin.<\/p>\n<h2>P\u0159esnost adresy<\/h2>\n<p>Ujist\u011bte se, \u017ee je va\u0161e doru\u010dovac\u00ed adresa p\u0159i dokon\u010den\u00ed objedn\u00e1vky spr\u00e1vn\u00e1 a \u00fapln\u00e1. Neodpov\u00edd\u00e1me za zpo\u017ed\u011bn\u00ed nebo nedoru\u010den\u00ed zp\u016fsoben\u00e9 nespr\u00e1vnou nebo ne\u00faplnou adresou. Zm\u011bny adresy nemus\u00ed b\u00fdt po zah\u00e1jen\u00ed zpracov\u00e1n\u00ed objedn\u00e1vky mo\u017en\u00e9.<\/p>\n<h2>Ztracen\u00e9 nebo po\u0161kozen\u00e9 z\u00e1silky<\/h2>\n<p>Nebezpe\u010d\u00ed p\u0159ech\u00e1z\u00ed na v\u00e1s p\u0159i doru\u010den\u00ed. Pokud se va\u0161e objedn\u00e1vka ztrat\u00ed b\u011bhem p\u0159epravy nebo doraz\u00ed po\u0161kozen\u00e1, napi\u0161te na <strong>support@getnuvia.co<\/strong> do <strong>7 dn\u016f<\/strong> od p\u0159edpokl\u00e1dan\u00e9ho nebo skute\u010dn\u00e9ho data doru\u010den\u00ed a pom\u016f\u017eeme to vy\u0159e\u0161it. T\u00edm nejsou dot\u010dena va\u0161e z\u00e1konn\u00e1 pr\u00e1va (viz na\u0161e Obchodn\u00ed podm\u00ednky a z\u00e1sady Pr\u00e1vo na odstoupen\u00ed a vr\u00e1cen\u00ed pen\u011bz).<\/p>\n<h2>Kontakt<\/h2>\n<p><strong>Hydrascale Technologies LLC<\/strong><br \/>\n254 Chapman Rd, Newark, DE 19702, Spojen\u00e9 st\u00e1ty americk\u00e9<br \/>\nZ\u00e1kaznick\u00e1 podpora: Alisa Romano, support@getnuvia.co<\/p>\n<\/div>\n<p><\/main><\/p>\n<footer class=\"legal-footer\">\n<div class=\"links\"><a href=\"https:\/\/getnuvia.co\/cs\/privacy-policy\/\">Z\u00e1sady ochrany osobn\u00edch \u00fadaj\u016f<\/a> \u00b7 <a href=\"https:\/\/getnuvia.co\/cs\/cookie-policy\/\">Z\u00e1sady cookies<\/a> \u00b7 <a href=\"https:\/\/getnuvia.co\/cs\/terms-and-conditions\/\">Obchodn\u00ed podm\u00ednky<\/a> \u00b7 <a href=\"https:\/\/getnuvia.co\/cs\/refund-policy\/\">Pr\u00e1vo na odstoupen\u00ed a vr\u00e1cen\u00ed pen\u011bz<\/a> \u00b7 <a href=\"https:\/\/getnuvia.co\/cs\/shipping-policy\/\">Z\u00e1sady dopravy<\/a> \u00b7 <a href=\"https:\/\/getnuvia.co\/cs\/supplement-disclaimer\/\">Upozorn\u011bn\u00ed k dopl\u0148k\u016fm a zdravotn\u00edm tvrzen\u00edm<\/a> \u00b7 <a href=\"https:\/\/getnuvia.co\/cs\/medical-disclaimer\/\">L\u00e9ka\u0159sk\u00e9 upozorn\u011bn\u00ed<\/a><\/div>\n<div>&copy; 2026 Hydrascale Technologies LLC. Nuvia je zna\u010dka spole\u010dnosti Hydrascale Technologies LLC.<\/div>\n<\/footer>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>NUVIA&larr; Zp\u011bt na web Pr\u00e1vn\u00ed informace Z\u00e1sady dopravy Datum \u00fa\u010dinnosti: 2026-05-28 Tyto Z\u00e1sady dopravy se vztahuj\u00ed na objedn\u00e1vky u spole\u010dnosti Hydrascale Technologies LLC (&#8222;Nuvia&#8220;, &#8222;my&#8220;) na getnuvia.co. Doru\u010dujeme spot\u0159ebitel\u016fm v EU\/EHP. Doba zpracov\u00e1n\u00ed Objedn\u00e1vky obvykle zpracujeme do 1\u20132 pracovn\u00edch dn\u016f (pond\u011bl\u00ed\u2013p\u00e1tek, mimo sv\u00e1tky). Objedn\u00e1vky zadan\u00e9 po denn\u00ed uz\u00e1v\u011brce nebo o v\u00edkendech a sv\u00e1tc\u00edch zpracujeme n\u00e1sleduj\u00edc\u00ed [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-2686","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/getnuvia.co\/cs\/wp-json\/wp\/v2\/pages\/2686","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/getnuvia.co\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/getnuvia.co\/cs\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/getnuvia.co\/cs\/wp-json\/wp\/v2\/comments?post=2686"}],"version-history":[{"count":1,"href":"https:\/\/getnuvia.co\/cs\/wp-json\/wp\/v2\/pages\/2686\/revisions"}],"predecessor-version":[{"id":2768,"href":"https:\/\/getnuvia.co\/cs\/wp-json\/wp\/v2\/pages\/2686\/revisions\/2768"}],"wp:attachment":[{"href":"https:\/\/getnuvia.co\/cs\/wp-json\/wp\/v2\/media?parent=2686"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}